Skip to main content
Menu

logo

glasses_wall_display
Home » What's New » Visiting Your Optometrist During COVID-19

Visiting Your Optometrist During COVID-19

coronavirus-image_640

Is your eye doctor's appointment coming up? Are you worried about going to the eye clinic during the new coronavirus (COVID-19) pandemic? Rest assured, keeping our patients and staff are safe is our top priority. 

We anticipate that this outbreak will continue for a while, and do not want our patients to neglect their eye care needs during this critical time. Our optometric clinic is prudent and has adopted specific measures to protect our patients and staff from potential exposure to COVID-19 during this time of uncertainty. 

That said, guidelines for slowing the spread of this epidemic are rapidly changing. Please pay close to attention to local regulatory changes to get the most up-to-date information on whether practices can still remain open/ accept non-emergency cases. 

Here Are the Precautions Our Eye Clinic Is Taking to Limit COVID-19: 

We employ a strict office policy that mandates that all eye doctors, opticians, office staff, and patients not enter if they are feeling unwell or have a fever, cough, sore throat, runny nose, shortness of breath, or have been exposed to a known case of COVID-19 or traveled outside of the country within the last 14 days.

The staff may ask you to wait outside rather than in the waiting area in order to protect yourself and others from any circulating germs. Furthermore, we are trying to schedule our appointments in such a way that our waiting room remains as empty as possible.

During your eye exam: 

  • The eye doctor may use a special plastic barrier called a slit-lamp breath shield to block the exchange of breath between patient and doctor. 
  • The optometrist may wear a mask with a plastic shield over the eyes. 
  • The practitioner will wait for your slit-lamp eye exam to be over before speaking with you or answering any questions you may have. 
  • We sanitize all equipment and patient contact surfaces after every use and at the end of the day. 
  • We sanitize all surfaces and equipment (front desk counters, telephones, pens, door handles, waiting room chairs) with antibacterial wipes. 
  • All staff members wash their hands after contact with each patient and throughout the day.
  • Our office is equipped with several sanitizing stations.
  • We request that patients sanitize their hands prior to and after trying on frames. We also make sure to clean frames that have come into contact with patients with soap and hot water.
  • If we don’t shake hands with our patients during this time, please don’t take it personally.

Please call First Eye Care at 972-641-0011 with any questions or concerns you may have. If you feel it's best for you or a member of your family to reschedule your appointment, we encourage you to do so.

To stay abreast of the coronavirus pandemic, please visit the following official health organizations:

  • Centers for Disease Control & Prevention (CDC) at www.CDC.gov
  • World Health Organization (WHO) at www.WHO.int 

Thank you and stay safe!  

x

NOTICE OF TEMPORARY CLOSURE/REDUCED BUSINESS HOURS DUE TO COVID-19

Dear Patients and Families of First Eye Care Grand Prairie,

In light of the recent development and spread of COVID-19, our top priority has remained the safety of our patients, families, community, and staff.

The American Optometric Association (AOA), Texas Optometric Association (TOA), and the Centers for Disease Control and Prevention (CDC) have recommended that “health care facilities and clinicians should prioritize urgent and emergency visits and procedures now and for the coming several weeks” and to “postpone routine dental and eyecare visits.

To better follow the guidelines recommended by the CDC, we have made the decision to postpone routine eye exams and temporarily close. A doctor will be on call for urgent or emergency medical eye visits only. Should you have an ocular emergency that requires immediate or urgent care, whether it is an injury, infection, foreign body, or sudden change in vision, please call/text (469) 563-2460.

We will have limited staff in the office on an as needed basis for urgent/emergency visits, and to take care of contact lens orders, picking up glasses, etc. Patients can arrange to get their contact lenses ordered and shipped to home, or curbside pick up of glasses/contact lenses can also be arranged. We believe that this unfortunate but necessary step will allow us to better follow the CDC’s guidelines and the Dallas County Shelter in Place Order to help limit the spread of COVID-19.

We will continue to monitor and keep you informed as the situation unfolds and will update you on changing hours as we learn more.

We want to thank you for your overwhelming understanding and support as we get through these difficult times together (but socially distant). We are most concerned for your health and safety, and that of your family, and look forward to seeing you again soon!