NOTICE OF TEMPORARY CLOSURE/REDUCED BUSINESS HOURS DUE TO COVID-19
Dear Patients and Families of First Eye Care Grand Prairie,
In light of the recent development and spread of COVID-19, our top priority has remained the safety of our patients, families, community, and staff.
The American Optometric Association (AOA), Texas Optometric Association (TOA), and the Centers for Disease Control and Prevention (CDC) have recommended that “health care facilities and clinicians should prioritize urgent and emergency visits and procedures now and for the coming several weeks” and to “postpone routine dental and eyecare visits.”
To better follow the guidelines recommended by the CDC, we have made the decision to postpone routine eye exams and temporarily close. A doctor will be on call for urgent or emergency medical eye visits only. Should you have an ocular emergency that requires immediate or urgent care, whether it is an injury, infection, foreign body, or sudden change in vision, please call/text (469) 563-2460.
We will have limited staff in the office on an as needed basis for urgent/emergency visits, and to take care of contact lens orders, picking up glasses, etc. Patients can arrange to get their contact lenses ordered and shipped to home, or curbside pick up of glasses/contact lenses can also be arranged. We believe that this unfortunate but necessary step will allow us to better follow the CDC’s guidelines and the Dallas County Shelter in Place Order to help limit the spread of COVID-19.
We will continue to monitor and keep you informed as the situation unfolds and will update you on changing hours as we learn more.
We want to thank you for your overwhelming understanding and support as we get through these difficult times together (but socially distant). We are most concerned for your health and safety, and that of your family, and look forward to seeing you again soon!